Astra Flora (Silver Plated)

1. Return Window & Cancellation

• You have 4 working days from the date of delivery to request a return. No returns are accepted after this period.
• Order cancellations are not permitted once the order has shipped—please double-check before placing an order.
  

2. How to Request a Return 

• Contact us at houseofnehaa@gmail.com within the 4‑day window, sharing your order ID, photo of product, reason for return, and a short unboxing video (needed for validation). 
• Requests made after a 4- day window will not be accepted. 
• Items sent without prior approval will not be accepted. 
• Products purchased through third party platforms or physical stores are ineligible for exchange or return.
• Missing or damaged items must be reported within 24 hours of delivery. Reports made after 24 hours will not be accepted. Inboxing video is a must. 
• Refunds are available for lost shipments. 
• Pre ordered , sale products, used products can’t be returned.

• No fancy storage requirements. Keep it in your regular jewelry box or cotton potlis.
• Keep away from water and fragrance.